Frequently Asked Questions
Quick answers to the questions buyers ask most often.
01What is your minimum order quantity (MOQ)?
Our MOQ is flexible and depends on the product. For standard models it can start from a single container, while custom/OEM orders may require a higher quantity. Contact us to discuss your specific needs.
02Do you offer OEM and custom products?
Yes. We support OEM manufacturing, custom panel sizes and power ratings, and branded packaging tailored to your market.
03What certifications do your products have?
Most products are CE, ISO and TUV certified. We can provide certificates upon request and can also arrange additional certifications for specific markets.
04What are your payment terms?
We typically accept T/T (bank transfer) with terms like 30% deposit and 70% before shipment. Other terms can be negotiated for established buyers.
05How long does delivery take?
Standard products usually ship within 15–30 days after order confirmation. Custom products may take longer depending on specifications and quantity.
06Can you ship to my country?
Yes, we export to 50+ countries and can arrange sea freight, air freight or courier delivery to your destination port.